PIB 37-537 Release Notes: Claros 2020.2

Document ID

Document ID PIB417

Published Date

Published Date 07/30/2020
Title
PIB 37-537 Release Notes: Claros 2020.2
Introduction
Hach is excited to announce the latest updates, improvements and added features for Claros™, the Water Intelligence System. The following sections highlight deployment and what to expect in the latest features and fixes. For more information on Claros and Claros-enabled products, please visit hach.com/claros.
 

Introduction:


Hach is excited to announce the latest updates, improvements and added features for Claros™, the Water Intelligence System. The following sections highlight deployment and what to expect in the latest features and fixes. For more information on Claros and Claros-enabled products, please visit hach.com/claros.

Date of Deployment:
August 4th, 2020

Time for Deployment
  • Deployment for US production server will start at 3:00 AM EDT / 2:00 AM CDT / 1:00 AM MDT and will last a maximum of three hours.
  • Deployment for the EU production server will start at 17:00 CET / 11:00 EDT / 9:00 MDP and will last a maximum of three hours.

What to Expect: While the applications are updating, you may notice a slowdown or service interruption. If this happens, please log out and then sign back in to the application. For Mobile Sensor Management (MSM) customers, there will be no interruption to data that is sent to the SCADA system. Features added with this new release may not become available until the controller firmware has been updated to the latest version.

Other Updates:

Web App:
No action is required, as the update is applied by Hach.

Android Native App: Update the app in the Google Play Store. Note this may happen automatically if Auto Update is enabled for the Claros App.
See https://support.google.com/googleplay/answer/113412 for information on updating Android apps.

iOS Native App:

The iOS update is typically available several days after Hach deploys the app as it goes thru an Apple approval process. To check to see if the update is available, go to the App Store on your device, tap the Updates Icon and click the UPDATE button next to the Claros App.

For North America WIMS Users Only:

Claros Platform: 2020.2

  • Bug fixes and stability improvements
  • Beta testing opportunities for both Data and Process Management customers. If interested, please contact clarosfeedback@hach.com

Instrument Management

  • New sensors added:
    • 3400sc - Contacting Conductivity sensor series
    • 3700sc - Inductive Conductivity sensor series
    • 8362sc - Pure Water pH analyzer and other pH combination sensors
    • 9184sc - Chlorine analyzer
    • 9185sc - Ozone analyzer
    • 9187sc - Chlorine Dioxide analyzer
    • SS7sc - Surface Scatter 7 sc
    • Ultraturb sc Turbidimeter
  • New Wi Fi connectivity mode for sc4200 controller: WPA/WPA2 Enterprise

Data Management

  • New parameters added to the Claros library
  • We are seeking customers to beta test our new visualization tools (e.g. gauge widget, waterfall graph and multi-axis graph). To learn more, click here.

* North America only: *

Process Management

  • RTC Platform now on Windows 10 IoT operating system
    • All RTC modules will now ship on Windows 10
    • All supporting Industrial PCs offered now include upgrades for additional memory and a faster CPU required for running RTC on Windows 10
    • No change in software or equipment part numbers
    • TeamViewer software used for remote monitoring must be upgraded to the latest version, TV15
    • Existing RTC installations can be upgraded to Windows 10 with the purchase of a new Industrial PC and a software upgrade fee
  • New options available for Sludge Retention Time (SRT) process management through Hach’s RTC-SRT Module
    • Based on overall SRT (not just Aerobic SRT)
    • SRT management for non-nitrifying plants
  • New options available for DAF process management through Hach’s RTC-DAF Module
    • Parts per million (PPM) -based dosing control
    • Control of three chemicals: coagulant, anionic flocculant and cationic flocculant
    • Extended pH control both pre- and post- DAF
    • Process flow style visualization
Contact Tech Support:
  • North America: (800) 227-4224 - email: techhelp@hach.com
  • Europe: Contact your regional Tech Support

Best Regards,

The Hach Claros Team

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