Question
Login with Claros Collect
Summary
Important notes to consider before getting started with Claros Collect
Answer
Before getting started with Claros Collect:
- A Hach representative will send the administrator an email with a link to ACTIVATE YOUR ACCOUNT.
- Click the link, then follow the instructions to set up your user account.
- NOTE: Do not bookmark the link from the “Activate your account”-email. This link is ONLY to activate your account and will expire in 24 hours.
- YOU MUST activate your account within 24 hours. If the link expires, you will have to contact Hach Technical Support to resend the invite.
- Usernames have restrictions due to privacy and security rules.
- For example, it can be easy to guess a username if your name is used (i.e., jsmith@yourtown.com).
- Do not use your first name, last name, or email address as your username.
- Usernames must be 6 characters or more.
- Here are some suggestions:
- Name with vowels removed - scttdrnr
- Initials with a favorite number – spd3637
- Here are some suggestions:
- After setting up the first username/account use the following links to log into Claros:
- North America: https://us.fsn.hach.com
- Europe: https://eu.fsn.hach.com
Upon logging in, the Claros landing page will be displayed. Choose the appropriate application to collect data. In this example, we will use Wastewater:
Enter your plant name and click CREATE. You will be taken to plant setup.
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