CL17sc Preventative Maintenance Partnership Scope of Work

Document ID

Document ID TE11915

Published Date

Published Date 02/03/2020
CL17sc Preventative Maintenance Partnership Scope of Work

CL17sc Colorimetric Chlorine Analyzer

Preventative Maintenance Partnership


Your Hach CL17sc Preventative Maintenance Partnership (PMP) provides preventative maintenance performed on site by a Hach Field Service Technician. The PMP also includes unlimited technical support using a priority support number that will be included with your partnership documentation.

NOTE: Coverage for the SC Controller is not included and must be purchased separately.

During the pre-scheduled site visits, your Hach Field Service Technician will complete:

Maintenance /Verification of Instrument Performance

  • Perform limited instrument cleaning.
  • Evaluate instrument error or warning conditions.
  • Replace tubing kit.
  • Inspect pump assembly and pinch plates.
  • Clean colorimeter and verify performance.
  • Update firmware to current version.
  • Verify sample flow rate and adjust as necessary.
  • Perform a 3-point calibration verification with primary chlorine standard solutions.

Reporting/Certificate of Performance

  • Provide Hach Field Service Report with complete documentation of service performed and measurements/readings.
  • Issue Certificate of Instrument Performance for each instrument that successfully passes final testing.



  • Provide basic end-user training on general instrument operation and maintenance (advance notice required).

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