In our effort to simplify and optimize our Service portfolio in Europe (also known as Service 2.0), we are phasing out two service offerings as of September 1st, 2019.
-KEY MESSAGE POINTS:
Premium Service and Exclusive priority Service offerings will be obsolete as of September 1st, 2019 for all Hach products.
Alternative service options do exist.
These phase outs are part of a broader project change in our service portfolio.
Link to the List of Article Codes
Link to the NEW OnePagers (+ SOP on how to upload these in the Quoting Tool)
Customer Letter (in English) (attached to this PIB)
Plus vs. non-Plus offerings comparison tool (attached to this PIB)
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