Water Distribution Monitoring Panel Preventative Maintenance Partnership Scope of Work

Document ID

Document ID TE11593

Published Date

Published Date 06/30/2022
Question
Water Distribution Monitoring Panel Preventative Maintenance Partnership Scope of Work
Answer
 

WDMP sc Preventative Maintenance Partnership

 

Your Hach Water Distribution Monitoring Panel (WDMPsc) Preventative Maintenance Partnership (PMP) provides preventative maintenance performed by a Hach Field Service Technician. The WDMPsc PMP offers PM coverage on the CL17, 1720E and sc1000. The PMP Partnership also includes all visits authorized by the Hach Technical Support Team and a special priority toll free number that will be included with your Partnership documentation.

During the pre-scheduled site visits, your Hach Field Service Technician will complete:

 

Verification of Instrument performance/Maintenance

  • Perform limited instrument cleaning
  • Review and evaluate user programmed parameters
  • Evaluate all instrument alarm and warning conditions (internal to your Hach instrument)
  • Verify instrument operating voltages
  • 1720E - Replace the lamp assembly, if necessary during each visit at no additional charge.
  • CL17 – Clean and install maintenance kit 2 times a year.
  • sc1000 – check and upgrade to latest software version during each visit at no additional charge.
  • Verify software version and update as necessary

 

Reporting/Certificate of Performance

  • Provide Hach Field Service Report with complete documentation of service performed and measurements/readings.
  • Issue Certificate of Instrument Performance for each instrument that successfully passes final testing.

 

Training

  • Provide basic end user training on general instrument operation and maintenance
  • Advance notice required by the customer.

*Please see standard terms and conditions for limitations.
 
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