DRB200 Preventative Maintenance Partnership Scope of Work

Document ID

Document ID TE11560

Published Date

Published Date 07/17/2019
Print
Question
DRB200 Preventative Maintenance Partnership Scope of Work
Answer

DRB200 Preventative Maintenance Partnership

 

Your Hach DRB200 Preventative Maintenance Partnership (PMP) provides preventative maintenance performed by a Hach Field Service Technician. In addition, the Hach Technical Support Team is available to assist in troubleshooting your specific instrument. Please have your contract#, Model# & Serial# available when you call.

During the pre-scheduled site visit, your Hach Field Service Technician will complete:

 

Verification of Instrument performance/Maintenance

  • Perform limited instrument cleaning
  • Review and evaluate user programmed parameters
  • Evaluate all instrument alarm and warning conditions (internal to your Hach instrument)
  • Verify instrument operating voltages
  • Calibrate the 150 degree Celsius set point as needed
  • Verify software version and update as necessary

 

Reporting/Certificate of Performance

  • Provide Hach Field Service Report with complete documentation of service performed and measurements/readings.
  • Issue Certificate of Instrument Performance for each instrument that successfully passes final testing.

 

Training

  • Provide basic end user training on general instrument operation and maintenance
  • (Advance notice required from the customer.)


*Please see standard terms and conditions for limitations.

Attachments

Was this answer helpful?

Submitting...
Thank you for your feedback!
There was an error with your submission. Please try again.