Question
DR300 Preventative Maintenance Partnership Scope of Work
Answer
DR300 Colorimeter Preventative Maintenance Partnership
Your Hach DR300 Colorimeter Preventative Maintenance Partnership (PMP) provides preventative maintenance and calibration service performed on site by a Hach Field Service Technician. In addition, the Hach Technical Support Team is available to assist in troubleshooting. Reach them as needed by calling the priority toll-free number included with your partnership documentation.
During the pre-scheduled site visit, your Hach Field Service Technician will complete:
Maintenance/Verification of Instrument Performance
- Limited instrument cleaning
- Evaluation of any instrument error conditions
- Battery replacement
- Calibration using NIST traceable filters
Reporting/Certificate of Performance
- Hach Service Report with complete documentation of service performed and measurements/readings
- Certificate of Instrument Performance for each instrument that successfully passes final testing
Training
- Provide basic end-user training on general instrument operation and maintenance (advance notice required)
*Please see standard terms and conditions for limitations.
Attachments
Attachment