How to disassociate sc4200C from a Old Tenant and connect it to the new Plant

Document ID

Document ID TE9358

Version

Version 1.0

Status

Status Published

Published Date

Published Date 02/16/2018
Question
How to disassociate sc4200C from a Old Tenant and connect it to the new Plant
Summary
When you need to add SC4200C controller to another tenant, you have disconnected it from the previous Tenant
Answer
To disconnect sc4200C from old tenant,
- you must power off the controller and wait until it becomes inactive on the cloud web browser.
- delete this controller from the tenant.
- Power ON the controller and connect sc4200c via USB LAN-adapter local pc and open the service web browser.
- select the option Serial number and overwrite it with the same serial number. Confirm by saving.
- Power OFF and ON the controller. The cloud symbol must become RED.
- Now you can do new provisioning the controller in the new Tenant by adding the serial number of the controller to the new web client.

Was this answer helpful?

Submitting...
Thank you for your feedback!
There was an error with your submission. Please try again.