Why am I receiving Mobile Sensor Management (MSM) email notifications regarding maintenance and/or diagnostics?

Document ID

Document ID TE9280

Version

Version 1.0

Status

Status Published

Published Date

Published Date 02/20/2018
Question
Why am I receiving Mobile Sensor Management (MSM) email notifications regarding maintenance and/or diagnostics?
Summary
Mobile Sensor Management (MSM) email notifications
Answer
The email notifications originate from the MSM software as reminders for maintenance, calibration, verification, sensor warnings, and sensor errors to alert the user that some work is recommended on the probe. Without a display on the sc1500 or sc4200 controller, these serve as a visual reminder that the sensor or analyzer may need attention.
 
If you already have maintenance and calibration intervals/procedures in place that are different than the current intervals that are set up in MSM, these emails can be subject to a rule or auto forward in Outlook or other email application to a new or existing folder. It is a good idea to periodically check this folder to make sure any sensor warnings or errors are not overlooked if the emails are auto-forwarded to a folder.

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