What does Fault Code 10 mean on the luminometer in the Eclox test kit?

Document ID

Document ID TE3523

Version

Version 2.0

Status

Status Published

Published Date

Published Date 05/27/2017
Question
What does Fault Code 10 mean on the luminometer in the Eclox test kit?
Summary
Fault Code 10 on the luminometer (catalog number/order code 2887000) in the Eclox test kit (catalog number/order code 2886800)
Answer
Fault Code 10 indicates that there is too much ambient light. Confirm that the lid is closed before performing the zero and taking readings. If the problem presists, the instrument needs to be sent in for service. Hach does not manufacture or service these instruments. Please contact Hach Technical Support for assistance in arranging service from the manufacturer.