Why does a "Lot Information" window continually show when trying to use the DR3900 or DR6000?

Document ID

Document ID TE1875

Published Date

Published Date 01/05/2022
Question
Why does a "Lot Information" window continually show when trying to use the DR3900 or DR6000?
Summary
"Lot information" window on the DR3900 and DR6000
Answer
If a TNT+ reagent box is placed near the front of a DR3900 or DR6000 spectrophotometer, the Radio Frequency Identification (RFID) sensor will detect the box and display lot number specific information for that TNT+ reagent box.

If the "Lot information" window will not minimize or continues to appear, make sure the TNT+ reagent box is not too close to the RFID sensor on the front of the instrument. Moving the TNT+ reagent box away from the instrument should resolve the problem.
 

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