Why does the spectrophotometer keeps displaying a message about using the 1" square cells when I already have the 1 inch square cell installed?

Document ID

Document ID TE1212

Published Date

Published Date 05/27/2017
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Question
Why does the spectrophotometer keeps displaying a message about using the 1" square cells when I already have the 1 inch square cell installed?
Summary
Error message about using square cells
Answer
This error should not appear when you have the correct sample cell installed. The unit can determine whether there is a sample cell adapter present and will notfiy you to use the correct cell if the wrong adapter is installed.

If you are seeing this message when the correct cell is installed, first verify that the software on the instrument is the most current version, then contact Hach Technical Support at 800-227-4224 ext 6121.

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