Lachat Omnion is giving an invalid password error and will not start a run. How can this be resolved?

Document ID

Document ID TE6223

Published Date

Published Date 03/14/2019
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Question
Lachat Omnion is giving an invalid password error and will not start a run. How can this be resolved?
Summary
Resolving Omnion invalid password error.
Answer
To resolve the invalid password error the computer should be restarted. This is not related to a password the user would enter.

The invalid password error occurs when a sub program (which interfaces with hardware components) and the main Omnion program become disconnected. There is a "handshake protocol" between the two programs and if it gets broken Omnion will display the invalid password error. Rebooting the computer forces both programs to shut down completely so that they will reconnect properly when reopened.

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