Why is communication lost with all devices on the AquaTrend network after losing power?

Document ID

Document ID TE5239

Published Date

Published Date 06/07/2018
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Question
Why is communication lost with all devices on the AquaTrend network after losing power?
Summary
Communication loss on AquaTrend after power loss.
Answer
If the configuration and device communication is lost each time the AquaTrend powers down, the snaphat memory battery has failed and must be replaced.  The snaphat battery is Product # 5210400 and is located on the display circuit board inside the AquaTrend.

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