The data log of the DR3900 is completely empty after turning it on. Auto Store is set to ON. How can this be fixed?

Document ID

Document ID TE4733

Version

Version 4.0

Status

Status Published

Published Date

Published Date 03/26/2019
Question
The data log of the DR3900 is completely empty after turning it on. Auto Store is set to ON. How can this be fixed?
Summary
Data log of the DR3900 is completely empty after turning it on
Answer
This was a known issue with an earlier version of the DR3900 software. The software will need to be updated.  Download the most recent version of software here. After updating the software, the data will reappear in the data log and new data will be stored and displayed.

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