How can a sample 1 missing error on the 5500sc AMC analyzer be resolved?

Document ID

Document ID TE2377

Published Date

Published Date 02/07/2018
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Question
How can a sample 1 missing error on the 5500sc AMC analyzer be resolved?
Summary
5500sc AMC and sample 1 missing error
Answer
Open the front door and remove power to the analyzer. Take off the safety cover to access the rear board. There are 6 sets of jumper positions. All jumpers need to be in the same direction except the bottom left jumper. That jumper needs to be on the left two prongs as opposed to the right two prongs. Restore power and the error should be cleared.