When I cycle power to my CL10, the sensor configurations become lost. What do I do next?

Document ID

Document ID TE2189

Version

Version 7.0

Status

Status Published

Published Date

Published Date 04/27/2018
Question
When I cycle power to my CL10, the sensor configurations become lost. What do I do next?
Summary
CL10 and settings/configuration
Answer
The loss of configuration in the CL10 was a result of the inability of the firmware to properly communicate with the flash memory in the gateway. The resolution for this is a new gateway (Product #  9180500).

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