Is there a way to reset Omnion security if the Admin user/password is lost?

Document ID

Document ID TE1850

Version

Version 4.0

Status

Status Published

Published Date

Published Date 09/20/2018
Question
Is there a way to reset Omnion security if the Admin user/password is lost?
Summary
Omnion password reset
Answer
There is no backdoor password to the Omnion login if security is enabled. If the Admin user/password is lost, an uninstall/reinstall of Omnion must be performed to reset security.

With Omnion 4.0 additional steps will need to be taken to resolve this.  There is a Lachat directory in C:\ProgramData that needs to be deleted after uninstalling Omnion 4.0.  The ProgramData directory may be hidden which would need to be resolved through Windows settings.  Alternatively, one can uninstall Omnion 4.0 with a registry cleaner.      
 

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