Is there a way to fix a DR 3900 display freezing when the "zero" or "read" options are selected?

Document ID

Document ID TE1061

Published Date

Published Date 01/24/2019
Print
Question
Is there a way to fix a DR 3900 display freezing when the "zero" or "read" options are selected?
Summary
DR 3900 display freezes when pressing "zero" or "read"
Answer
If the DR 3900 display freezes when the "zero" or "read" options are selected, the instrument may need a software update.

For software instructions please refer to this article: How is the software for the DR 3900 updated?

If updating the software does not resolve the please notify Hach Technical Support by completing the Ask A Question Form, be sure to include the instrument serial number and current software version number.

Was this answer helpful?

Submitting...
Thank you for your feedback!
There was an error with your submission. Please try again.